What is online counselling and is it for me?

Online counselling is a way of providing counselling over the internet, using webcam, text messaging or email.

Online counselling is a way of providing counselling using online methods:

  • Using a webcam over the internet on Zoom (similar to Skype or FaceTime) so that we can see and hear each other in real time (known as synchronous communication)
  • Using Instant Messaging on Zoom so that we can communicate in real time using text (also synchronous communication)
  • Using email to communicate whereby you would send me an email on a set day and I would reply on a set day (this is known as asynchronous communication)

As an online counsellor, I aim to use our communications to try and understand the difficulties or concerns you have in your life, and support you to be able to manage these better, or differently, depending on the outcome you want to achieve. For example you may be struggling in your relationship with your partner and want to have a better, stronger relationship with them. Online counselling, whether you prefer to use webcam, instant messaging or email, can help you explore what the problems are, what would improve things and how you might go about achieving that. As with any counselling or therapy, online counselling is not about telling you what to do, or giving advice; it is about enabling you to come to your own decisions about how to move forward and offering the support for you to do that. It’s a cliche but it is good to talk; communicating about your problems to an objective person who is not involved in your life in any other way can be empowering and enlightening.

My role as an online counsellor is not to make judgements about your way of life or choices but to try and support you to make your own decisions. I think you know yourself better than anyone else can; sometimes we all need help from someone else to move forward and feel differently about things.

To contact me about online counselling you can email me at:

My working days/ times are Monday, Tuesday and Wednesday between 8.30am and 5pm


BACP Registered Member Number and Logo. Registered Member (Senior Accredited) Number 16281

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